Customer Care

SCHOOLinSITES is not just a content management solution, hosting service, or software. We're your solution to achieving a digital learning community. We're here with you and for you. Our goal is to help make your job easier. If you are a superintendent, webmaster, communications director, principal or teacher, SCHOOLinSITES can serve you with the tools needed to nurture and maintain your digital learning environment. We'll take care of you along the way. We'll connect all your dots.


Help Desk
Customer Care

SCHOOLinSITES was founded on the basic premise of taking care of each customer, one at a time. Our customer care approach to building this company has created a unique standard unmatched by any other. We believe that each customer has unique needs, and we are committed to help meet those needs. Whether you’ve been a customer for ten years or ten days, you are our primary focus.

"I would like to compliment SCHOOLinSITES on the greatest customer support. In my 50+ years of dealing with numerous companies across a myriad of businesses SCHOOLinSITES is by far the best I've experienced."

- Marcus Duke
Breckinridge County Public School District


SCHOOLinSITES believes that the foundation for every school and school district website is training. We also believe that there is no "one size fits all" training model. That's why we have a wide array of training options available to our customers. Whether it is on-site, online, or self-directed, we will help you select the training model that best fits your implementation and budgetary needs.

"I am extremely pleased with SCHOOLinSITES and the tech support and instructional workshops provided by your company."

- Trina Jones
Mobile County Public School System


We are here for you! That's how we support our customers. Any one user can contact us if they need assistance. Why should a 3rd grade math teacher have to contact a technology coordinator if they have a question regarding their homework page? Our support team is ready to answer every call and help make your websites the best they can be!

"Thank you so much. I cannot express how happy I am with your help desk. You guys really undestand the concept of customer service."

- Gregory Whelldon
Ocean City High School, NJ